Tripweys ("Tripweys," "we," "our," or "us") provides private transportation across Southern California. This policy covers what personal information we collect when you visit our website or book a ride with us, how we use it, and the choices you have over it.

Information we collect

  • Contact and booking details — your name, phone number, email address, and pickup/drop-off locations when you request or book a ride.
  • Trip details — date, time, flight number, passenger count, luggage, and any notes you share with your driver.
  • Payment information — handled directly by our third-party payment processor. We don't store full card details on our own systems.
  • Basic technical data — device type, browser, and IP address, collected automatically through website analytics when you visit tripweys.com.

How we use this information

  • To confirm, schedule, and manage your ride
  • To reach you about a booking or inquiry, by text, phone, or email
  • To track flights when applicable, so pickups stay on time
  • To keep our website running well and improve how it works
  • To meet legal or regulatory requirements that apply to local transportation services

When we share information

We don't sell or rent your personal information to anyone. We only share it with the service providers who help us operate — such as payment processors and booking or messaging platforms — and only as much as they need to do their part.

A note on drivers Trip details like your pickup address, drop-off address, and contact number are shared with your assigned Tripweys driver so they can complete your ride. That's the only internal sharing that happens by default.

Cookies and website analytics

Our website may use cookies or similar tools to understand how visitors use the site and to keep it running smoothly. You're free to disable cookies in your browser settings — the site will still work, though a few features may behave differently.

Keeping your information secure

We take reasonable technical and organizational steps to protect the information you share with us from unauthorized access, loss, or misuse. No online system is entirely risk-free, but we treat your data with care and only keep what we need.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you at any time. Reach out using the contact details below and we'll take care of it.

Changes to this policy

We may update this policy occasionally as our services change. Any changes will be posted on this page with a revised effective date at the top.

Contact us

Questions about this policy or your information? Reach out anytime.
Tripweys
(657) 239-8207
tripweys@gmail.com